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Website Optimisation

Launched is not the same as finished

Heritage Saunas reached a 4.6% enquiry conversion rate against a 2.7% industry benchmark. Getting there took ongoing attention after launch, not a single build.

Past & current clients

Most sites perform reasonably well in the first few months after launch, then quietly plateau. Traffic holds steady. Conversion rate doesn't move. Nobody's watching closely enough to know why, because the site was treated as a project with an end date rather than a commercial asset that needs tending. We optimise Webflow and Shopify sites that are already live, working from real behaviour data rather than opinion about what might convert better.

Wherever you're starting from.

Starting from scratch is a different conversation from fixing something that's underperforming.
UX & Conversion Audit
A systematic review of where the site is losing people. We map the full user journey, identify the friction and produce a prioritised list of what to fix first.
Performance Audit
A technical review of site speed, load time and Core Web Vitals. We find what is slowing the site down, quantify what it is costing in conversion rate and recommend how to fix it.
Webflow
Webflow builds for businesses that need design flexibility without the technical overhead. Pixel-precise, easy to manage and built to perform.
Shopify
Shopify builds for product-based businesses. From straightforward stores to complex ecommerce operations, built around what the store needs to sell.
Ongoing Support
Ongoing development for live sites. Feature additions, performance work, seasonal campaigns and the day-to-day updates that keep a site working as hard as the business.

How a project works when the measure is revenue, not aesthetics.

Every project starts from a different position. What stays constant is the first question: what does this need to achieve commercially? The steps below are built around the answer.

Behaviour analysis

We start with what visitors are actually doing on the site, not with assumptions about what should be improved.

  • Session recordings and heatmaps reviewed against real traffic, not a sample
  • Drop-off points identified page by page through the conversion path
  • Analytics cross-checked against what the business considers a result
Prioritised opportunity list

Every finding ranked by commercial impact, not by how easy it is to fix.

  • Changes ranked by estimated effect on conversion rate or revenue
  • Technical performance issues quantified against load time and Core Web Vitals
  • A clear sequence for what gets actioned first
Implementation

Changes built and shipped in a sequence that lets us measure what's working.

  • Higher-confidence changes built first, tested against real traffic
  • Copy, layout and flow adjustments made without a full rebuild
  • Technical fixes applied to speed, mobile experience and page structure
Measurement and iteration

Results reviewed against the original numbers, then the next round of opportunities gets scoped.

  • Conversion rate and revenue impact tracked against the baseline
  • Findings feed directly into what gets prioritised next
  • Ongoing, not a one-off project with a fixed end point

New to market

Early on, optimisation usually means checking the foundations are actually right before traffic scales up and the cost of a slow or confusing site gets more expensive to fix.
The site works well enough that nobody's questioned it lately. That's usually the sign it's due for a proper look. We find what's costing conversions and fix the highest-impact issues first.

1M - 3M

At this revenue level, a small lift in conversion rate is worth real money. We treat optimisation as an ongoing programme rather than a single project, because the highest-impact opportunities tend to show up after the obvious ones are fixed.

3 - 10M

Multiple traffic sources, audience segments and a site that needs to keep performing under volume. Optimisation at this scale runs as a continuous programme with a clear measurement loop, not a periodic audit.

10M+

“We hired Skyrocket to rebuild our two websites on Shopify (one for NZ, one for Australia) and we were extremely satisfied with the whole experience. Skyrocket were efficient and cost-effective, delivering everything we wanted for our websites on time and on-budget. I have 15 years of experience in e-commerce and performance marketing, working both client side and agency side. I can honestly say that our project with Skyrocket was one of the smoothest I’ve experienced, and I would enlist them again in a second.”

Courtney Sanders

Clean Collective

Clean Collective
103% INCREASE IN CONVERSIONS
Outlier Space
raises US$7.35m FOR microgravity return platform
Deadly Ponies
Robomate
SHOPIFY MIGRATION
Heritage Saunas
2X HIGHER INDUSTRY ENQUIRY RATE
Slight Twist
CUSTOM SHOPIFY BUILD
The Supreme Group
The Chiller
Talk Recruitment
Grandpa's
See more work
arrow pointing right
Conversion optimisation

A structured programme of testing and changes aimed at lifting conversion rate on a site that's already live. Built from behaviour data, prioritised by commercial impact and measured against a clear baseline.

Technical and speed optimisation

Site speed, Core Web Vitals and mobile performance reviewed and improved. Often the fastest lift available, because a slow site loses people before the design or copy gets a chance to work.

Ongoing optimisation programme

A continuous cycle of measurement, prioritisation and implementation for sites where performance is being tracked against a commercial target month on month.

Our trophy cabinet
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FAQs

How is website optimisation different from a website audit?

An audit diagnoses what's wrong and hands over a prioritised report. Optimisation is the ongoing work of actually making the changes and measuring the result. Many clients start with an audit and move into an optimisation programme once the priorities are clear.

How long before we see results?

Technical and speed fixes often show an effect within days. Conversion rate changes need enough traffic to reach statistical confidence before we can call a result, which is usually a few weeks depending on volume.

Do you work on sites you didn't originally build?

Yes. We review the existing Webflow or Shopify build first and tell you honestly what's worth optimising versus what has structural problems that need a rebuild instead.

Is this a one-off project or an ongoing service?

Both are available. Some clients want a single round of high-impact fixes. Others run it as an ongoing programme, particularly once the business is tracking conversion rate as a real commercial number.

Nwmarket street nearby Skyrocket's office.
Newmarket, Auckland

We’re always around, in a ‘we can come visit’ sort of way.

Before a project starts, we often come to you. Sitting in your space, understanding how the business operates and working through the brief face to face gives us context that a video call doesn't quite replicate.

Arrowtown street in New Zealand nearby skyrocket's office
Arrowtown, Queenstown

Tell us about your project

We'll be in touch within 24 hours!
Oops! Something went wrong while submitting the form.
We reply within one business day.