Yotpo is a reviews, loyalty and SMS platform for ecommerce, collecting verified customer reviews and photos and running points-based rewards. We configure Yotpo's review collection, display and loyalty features on your Shopify store, and manage the connection so review requests, star ratings and loyalty points are all driven by real orders.
We map where reviews and loyalty belong in your customer journey, from product page to post-purchase email.
We scope and manage the Yotpo connection into Shopify, with review collection, display and loyalty rules set for your business.
Everything is tested against real order data, then your team is trained to manage moderation and loyalty settings.
Ratings and review snippets are configured to appear on product pages and in Google results, where a shopper is choosing between you and a competitor.
Requests go out after the customer has had time to use what they bought, with the timing set per product type.
Loyalty rules are set around your margins and how often your customers reorder.
Review requests and loyalty triggers are tested against real orders before launch.
Yotpo is a reviews, loyalty and SMS platform for ecommerce. Skyrocket configures Yotpo's review collection, display and loyalty features on Shopify and manages the connection, so verified reviews appear where they influence a purchase.
Can Yotpo filter out fake reviews?
Yotpo verifies reviews against purchase data, which is why we tie review collection to real orders.
Does loyalty work for in-store purchases too?
It can, if you also run Shopify POS. We map that connection so a customer's balance is accurate wherever they buy.
Will reviews slow down our product pages?
We test page speed with reviews and ratings loaded before launch and adjust how the widgets load where needed.
Can we moderate reviews before they go live?
Yes. Moderation settings are configured to match how much control you want over what's published.
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