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What is working, where the friction is, what sends customers elsewhere. By the time we move into design, we know exactly how your site needs to perform. None of that gets invented during the design phase. It gets decided before it.
We plan, design and build your new website on Shopify (if you sell online) or Webflow (if you want people to get in touch). Before any design starts, we work out what the site has to do for your business, whether that's selling, bringing in enquiries or answering the questions your team gets asked every day. Once it's live, your team gets trained to update it themselves.
Businesses change faster than their websites do. A bigger product range, a new market or a sales team that needs better leads can all leave your current site behind. We redesign it, or move it to a platform that suits where the business is heading (from WordPress or Magento to Shopify, for example), and bring your products, content and Google rankings across with it.
Once your site is live, our senior specialists are on hand for whatever comes next, from a new page or product launch to a change in how shipping is charged. You only pay for the hours used, billed monthly with no ongoing contract. Every statement shows what each hour was spent on and why it mattered to the business.
A lot of our websites start with a question like "will the new site work with our Xero?" or "if we move to Shopify, does our stock system come with us?" We work with these platforms every week and hold partner status with many of them, so we can tell you early what connects, what it'll cost to run and what has to change.
We write up what we see across the sites we build and look after: which changes bring in more enquiries, what a platform migration costs in practice and how New Zealand buyers behave once they land on a site. It's the thinking behind our recommendations, and it's published so you can use it whether you work with us or not.






